Close leftover VOEs without a verification floor.

Halorite is an AI agent that closes leftover verbal VOE and VOI — the employers that are not in The Work Number. It finds the HR number, works the phone tree, email and fax in parallel, 24/7, and returns employed, title, dates and income, or a documented non-response, with a recording and transcript written back to your CRA platform or LOS. You pay per completed verification, not per attempt.

Software is $6 per completed verification: the agent does the chase and you review the recording. Managed is $14 per completed verification and adds a person who checks the recording before it hits your queue, and writes the result back. Custom is for volume, Encompass write-back or a dedicated leftover queue. There is no setup fee. You are billed on closed files, including documented non-response.

A file is complete when Halorite returns a verified result (employed, title, dates, income when the employer will disclose it) or a documented non-response with the attempt log: who was called, when, the phone tree, emails, faxes, and the recording of every live conversation. Superunit’s published model charges only when the source confirms, and does not charge after failed outreach. Halorite bills the closed leftover so your TAT clock can stop.

Each order needs the applicant’s signed authorization and a permissible purpose before outreach starts — about five fields plus the auth, which is how background-check firms already send work to fulfillment vendors. Calls are recorded and transcribed. Several states (including CA, FL, IL, PA and WA) require every party’s consent to record; the agent states that it is recording and does not continue a recorded call without it. Business landlines are the default; cell phones are not dialed without prior consent because the FCC treats AI voices as artificial voice under TCPA. The recording, transcript and attempt log sit on the order so your compliance team can see the authorization, the recording and who was reached.

The Work Number is the instant database. Superunit’s 2026 report, from 200,000+ verifications, says about 65% of files still need outreach, and when a named third-party platform is used, 73% of the time it is TWN. Equifax raised the customer fee to about $105 on 1 January 2026 (ClearStar); Superunit’s blog puts public pay-as-you-go at $73.45. TWN does not cover restaurants, trucking shops and small LLCs at anything like that hit rate. Halorite is the leftover chase after TWN has no record. Keep TWN for the easy third.

Superunit already sells leftover employer chase from $1.50 per completed order, 70% employment completion, and does not charge when it cannot confirm. Halorite’s wedge is the hard third of that leftover: restaurants complete at 54% and transportation at 49% in Superunit’s own industry table, 17% of completed files need 11+ touches, and first-call completion on a 19,363-call TTS test was 4.19%. Those files still sit on a CRA’s TAT. Halorite bills a documented non-response as completed, with the recording and attempt log, so the file can move.

The ones not in The Work Number: restaurants and food service (54% complete in Superunit’s 2026 industry table), transportation and logistics (49%), retail, construction, small LLCs, and anyone whose HR is still a phone tree. Schools and government confirm about 3 in 4 on that same table; those are not the wedge. Median time to complete in that dataset is 15.5 hours; the slowest 10% take about 3.8 days. Fannie Mae still wants a verbal check of current employment within 10 business days of the note date — that window is the mortgage SLA, not Superunit’s median.

Orders come in from TazWorks, AIO Data, Encompass, Checkr, HireRight, Sterling, First Advantage, Truework, or a CSV / web form. On Managed, the result, recording and transcript are written back to the order queue you already run. Halorite does not replace The Work Number; it takes the files TWN cannot hit.